While you won’t get through to a senior executive directly, BUT their assistant will usually transfer you to an escalated customer service process that will prove more proactive than the general customer service line. Call the Main Line for AT&T’s Executive Offices at (210) 821-4105.Īt this direct line to AT&T’s corporate office you can ask to speak with senior AT&T executives like the CEO or General Counsel (AT&T’s top lawyer). There can be less of a wait time, and the agents are specially trained to be helpful and expedite your issue. If you contact AT&T through Executive Customer Support, you might get them to listen. Representatives here deal with complaints that have been escalated from the lower levels of customer support. Here are some customer service hacks you can use to contact AT&T at their corporate office and potentially reach a real person: Call the AT&T Executive Customer Support line at (866) 485-5238. Tired of waiting on hold? Submit a claim against AT&T for free: Start Your Claim How do I Contact a Real Person at AT&T for help? You can start by trying to reach AT&T on their Main Customer Service line at (800) 331 – 0500 or through their online customer service here.īut if you’re looking for how to contact AT&T, you probably already tried those options, and are looking to contact a real person at AT&T who can actually do something about your problem. Do you have a problem with AT&T? Maybe they are overbilling you, a salesperson misled you, or they won’t provide an AT&T refund they promised.

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